FAQ: Red Fox Playing Cards
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Does the version 1.1 tuck case fit into the 9 tuck puzzle?

Yes it does! The wrap around design is the same. The differences are that the back of the tuck you will have a sneak peak at the purple 1.1 card back, and the reveal card on the small flaps inside the box will be the 10 of hearts where version 1.0 is the 4 of hearts.

Last updated: October 29, 2019 15:17

If the Version 1.1 stretch goal is reached and I pledged for more than one deck, but also want the purple version, can I mix and match or do I have to buy more decks?

The choice is yours! If version 1.1 is successful and you do not want to add more to your pledge, I will be working with Backerkit so that your survey will have the option to write a note saying how many of each you want. You can also send me a personal message on kickstarter, Instagram, or e-mail. For example, if you pledged for six decks and want four of them to be version 1.0 and two of them to be version 1.1, I can make that happen! Example 2, you pledged for 5 decks, add-on one deck but now you want three version 1 and three version 1.1, that works!

Last updated: October 29, 2019 20:02

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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